Returns are valid within 30 natural days.

We do not charge a re-listing fee.

Apply
For Return Method

Contact our customer service staff Gene Dewar by email [email protected] to apply for a return.


Return Requirements

The returned fitness trampoline is in brand new condition.


Please use the original packaging for the returned fitness trampoline.


The returned fitness trampoline has no obvious signs of damage.


The returned fitness trampoline has no problem of artificial damage.


The returned fitness trampoline has no deformed.


The returned fitness trampoline has no broken.The returned fitness trampoline will not affect our secondary sales.


If there are accessories, please return them together.

Return
Order Processing Time

The service time of Buycompares.com is Monday-Friday/8:00AM-6:00PM (CST).


Once you apply for a return, we will deal with the return order for you within 1-3 business days.


Orders are not processed on weekends.


Return Process

(1) Once you apply for a return, we will deal with the return order for you within 1-3 business days.


(2) If you need to return the fitness trampoline, please send it to be returned to 2906 Thalia St, New Orleans, Louisiana, recipient is Gene Dewar.


(3) Please send the order number and courier information to [email protected] after you sending fitness trampoline.


(4) Once the returned fitness trampoline has arrived at Buycompares.com’s warehouse and has been successfully inspected, the return process will be started.

Return &
Replacement Fee Bearer

If the customer dislike the color, workmanship, style, feel, shape, flavor, the return freight will be for the buyer’s account.


If the fitness trampoline we sent is broken, damaged, deformed, scratched, abrasion, the return freight will be for Buycompares.com.


Refund Amount

The refund amount will be credited back to your payment account within 1-2 business days.


Please be patient, thank you.


Contact Information

If you have any questions or suggestions about Return Policy, please contact by email [email protected], our customer service staff Gene Dewar will reply you within 24 hours, thank you.